Retirement Solutions for Your Defined Contribution Outsourcing Needs

Our Retirement Solutions Division is a major provider of flexible retirement plan outsourcing solutions. We have integrated the capabilities of a retail mutual fund system with plan and participant recordkeeping, administration and directed trustee services (through State Street) in a single system. Whether you want a total outsourcing solution or you want us to assume only selective services, we can accommodate your business model.

Companies that partner with Boston Financial are able to offer a fully integrated retirement services package through their distribution channels. We support the plans of major insurance companies, banks, brokerage firms and asset managers.

Partner Services

• Product definition assistance and business development support.
• Support for all types of defined contribution plans: 401(k), 403(b), Taft Hartley, Individual 401(k), Simple IRA and SEP IRA.
• Support for common investment vehicles such as mutual funds (proprietary and non-proprietary), insurance, unitized company stock and self-directed brokerage.
• Private labeling for our partners' websites, voice response systems, statements, checks, forms and correspondence.
• An assigned Client Relationship Officer.
• Formalized client communication and reporting model.

Plan Sponsor Services

• Plan review and design assistance.
• Plan setup and conversion, with an assigned conversion specialist.
• Recordkeeping and administration for defined contribution plans and investment vehicles.
• Prototype plan documents, adoption agreements and SPD generation and support (amendments and restatements) for standardized and non-standardized 401(k), profit- sharing and money-purchase plans.
• Compliance testing, including 401(k)/ 401(m) ADP/ACP discrimination testing, 415 annual addition limitations, 402(g) elective deferral limitation, 416 top heavy, 401(a)(4) general non-discrimination and 404 deductibility.
• Government reporting, including Form 5500 and applicable schedules, 945 and 1099R generation.
• Automated participant loan processing.
• Quarterly employer valuation and trust reports.
• An assigned plan administration specialist.

Participant Services

• Account access for inquiry and changes at the participant's convenience:
  • Internet.
  • Wireless access.
  • Voice response system.
  • Participant Service Center, with formalized quality and customer service measurements in place.
• Confirmations of fund exchanges and mailing address changes.

Online Access for Efficiency, Accuracy and Reliability
Plan sponsors, participants and financial intermediaries have instant access to plan information and multiple online tools through TRAC's Internet functionality:

Plan Sponsors

• Plan and participant summary information.
• Plan assets and investments, and investment performance.
• Customized web page templates to match product features and benefits.
• Reporting.
• Payroll and census data, with funding via ACH.
• Distribution review, with ability to approve or deny participant distribution requests.

Participants

• Inquiries include portfolio balance, transaction history, price/yield information, current investment allocations, investment vehicle performance information and personalized performance.
• Transactions include allocation models, current and future investment reallocations, distribution requests, loan information, exchange transactions, electronic and hard copy statement requests, enrollment, contribution amount changes, Morningstar financial advice and self-directed brokerage.

Financial Intermediaries

• Transaction history.
• Plan assets.
• Investment vehicle performance information.
• Loan information.
• Investments by money type and vehicle.
• Individual participants' portfolio information.

Delivery Through Robust Technology
We provide all of these services through the robust technology platforms of DST®. This technology includes:

• DST's Total Retirement Accounting Capabilities (TRAC™) system. TRAC is a fully integrated, rules-based defined contribution recordkeeping and administration system that offers high-quality and practical solutions for managing recordkeeping needs.  TRAC is the only U.S. recordkeeping system that is systematically and architecturally linked with a transfer agent system, DST's TA2000®.
  TRAC is integrated with Automated Work Distributor™ (AWD®), a multi-channel electronic workflow, work management and customer service system that we use in our processing environment. AWD enables us to offer our clients a completely paperless processing environment with automated controls and end-to-end tracking capabilities.
• TRAC/Voice voice response system. With touchtone and natural language speech recognition, foreign language capabilities and direct transfer to the financial intermediary, TRAC Voice offers advanced solutions for accessing information, making changes and delivering personalized service.
• TRAC/Web. This enables clients to provide participants, plan sponsors, and third-party administrators convenient self-servicing Internet access to their retirement plan information in a real-time environment.
• TRAC Web/Wireless™. Participants can access their retirement plan information anytime, anywhere using hand-held devices such as Web-enabled phones or personal digital assistants (PDAs).
• Vision®. Broker/dealers and other financial intermediaries can access their clients' retirement information at any time through the "Defined Contribution" section of the DST Vision web site.

Why Outsource Your Retirement Services to Us?
By having Boston Financial do what we do best, you can concentrate on what you do best for your plan sponsors. You control your distribution, confident that you own the relationship with the sponsor. Boston Financial will enable you to maintain your reputation for operational excellence and grow your business profitably.

Outsourcing to Boston Financial gives you many advantages:

• Flexible service models.
• Private labeling.
• Our ongoing commitment to technology.
• Highly trained and experienced customer-focused associates.
• Our disciplined, proactive approach to quality.
• Consistent and competitive performance levels.

For more information on our services for retirement solutions, please contact us at Request_Info@bostonfinancial.com.